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Your credit score is a tool businesses use to measure your creditworthiness - how likely it is that you will repay a loan. Equifax, Experian and Transunion each compile a report of your credit history to determine your credit score. Occassionally, there will be errors in your credit history that will adversely effect your credit score and your ability to borrow money.
This client-focused handout contains information and tips about how to handle a call from a collector or someone collecting a debt on another's behalf.
Here are two helpful videos on dealing with debt collection, and how to talk with a debt collector.
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